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So,
you’re looking for an accounting system.
This
reference guide provides insight into the accounting
features and functions currently available on today’s market
for small to medium businesses (SMBs). It will help you
determine which features your organization needs—or doesn’t
need.
But
first, here’s a brief overview:
What Are Accounting Systems?
Accounting systems manage procedures for accurately
entering, tracking, and maintaining information related to
an organization's financial operations. These accounting
applications typically support general ledger, accounts
payable and accounts receivable, payroll, job and project
costing, and multinational accounting.
Many
SMBs require that other functions (such as inventory
control, manufacturing management, and financial reporting)
also integrate with their accounting system.
About This Guide
Although
a full accounting system RFP can contain upwards of 4,000
features and functions, we’ll focus on the “big picture”
features for now, for (obvious!) considerations of space.
You’ll
notice that we’ve grouped accounting features by broad
category. These categories correspond to a high-level
functional breakdown of software features. In this reference
guide, we provide a brief explanation of how each category
impacts your accounting processes.
Reference Guide to SMB Accounting Software Features
1. General
Ledger
Chart of Accounts
The
chart of accounts is, for all practical purposes, the
business management system. If revenues and costs are
not captured and segregated into the best suited
categories, the financial statements you produce will be
useless.
Transaction Processing
This
category describes features that address typical journal
entry processes, including general transaction
processing, workflow period closing, batch layout
configuration, and job cost adjustments.
Month- and Year-end Closing
While you can bill revenue and collect cost information,
if this information is not published in the form of
financial statements in a timely manner, the statements
themselves are essentially useless.
Control Reports
All
business management systems must have some form of
controls to make sure information is input correctly.
Software features covered in this category are designed
to accomplish this task.
Financial Statements
Financial statements drive the company. However, for
smaller companies this may not be true to the same
extent, since the owner or manager should have a "feel"
for operations rather than relying on printed reports.
Larger companies cannot do this, simply because they are
too big.
2. Accounts
Payable
Vendor Master File
Master files are the starting point in any application.
For accounts payable, the vendor master file must be set
up first, as that drives the rest of the accounts
payable functions.
Purchasing Controls
While anyone can issue a purchase order, the process
should be controlled. This category covers the
purchasing process as well as control systems you can
use.
Data Input
Once
a purchase order has been sent and goods received, the
obligation for that purchase needs to be recognized.
This category reviews the various steps required to
actually get information into accounts payable.
Payables Analysis
Once
an invoice has been input, it needs to approved and
scheduled for payment. This category covers those steps.
Check Writing
Once
an invoice has been processed and approved, it needs to
be paid. This category addresses various check-writing
features, including bank account assignment and check
formats.
Control Reports
While you may choose to assume that information has been
input correctly, that is not always the case. The
features in this category address reports that give
users the ability to check information to make sure it
has been input correctly.
Financial Reports
Once
data has been input into accounts payable, users will
probably need to review slices of that data to determine
if costs are in line, where costs are being incurred,
and how those costs compare against other benchmarks.
3. Accounts
Receivable
Customer Master File
Accounts receivable starts with customers. This category
addresses the processes whereby you can set up
customers, and define all the controls relating to that
customer.
Customer Relationship Management (CRM)
CRM
and its relatively lightweight cousin, contact
management (CM), are the keys to managing your
relationship with customers.
Invoicing
This
category covers the invoicing processes you should adopt
to send invoices quickly and accurately.
Cash Receipts
Customer payments must be received in a timely fashion,
recorded properly, and deposited into the bank as
quickly as possible. This category includes features for
variable payment terms, less-than-full payment, and so
on.
Debt Collection
Recording profitable business counts for nothing if you
are not receiving payment in a timely fashion (or at
all). This category covers some of the procedures you
can adopt to make your customers pay you in a timely
fashion.
Control Reports
While you may choose to assume that information has been
input correctly, that is not always the case. The
features in this category address reports that give
users the ability to check information to make sure it
has been input correctly.
Financial Reports
Once
data has been input into accounts receivable, users will
probably need to review slices of that data to determine
if revenues are in line, where revenue is being
generated, and how that revenue compares against other
benchmarks.
4. Payroll
Employee Files
The
payroll application will not operate efficiently unless
all parameters have been defined or set up. Features in
this category cover typical setups, such as pay periods,
deduction calculations, sick leave accrual basis, and so
forth.
Human Resource (HR) Management
HR
applications track detailed information for each
employee. If users need to track educational
qualifications, training, and other activities for
employees, they probably require some form of HR
application.
Canadian Payroll Processing
If
your organization has Canadian employees, you will
require a payroll system that meets various Canadian
regulations. This category covers some of the more
common requirements.
Data Input and Cost Distribution
Payroll information drives not just the production of
payroll checks, but also the distribution of those costs
to various departments and activities.
Payroll Check Writing
This
category covers such features as flagging abnormal
checks, voiding or reprinting selected checks, direct
deposit, facsimile checks, and so on.
Control Reports
While you may choose to assume that information has been
input correctly, that is not always the case. The
features in this category address reports that give
users the ability to check information to make sure it
has been input correctly.
Financial Reports
Once
data has been input into payroll, users will probably
need to review slices of that data to determine if costs
are in line, where costs are being incurred, and how
those costs compare against other benchmarks.
5.
Inventory
Inventory Master File
As
with all other applications discussed up to this point,
the inventory application will not operate efficiently
unless all parameters have been defined or set up. This
category covers such parameters as customer price matrix
options, bar code tracking, and inventory costing
methods.
Inventory Control and Assembly Systems
There are any number of activities that control how
goods are received, stored, assembled, and ultimately
shipped. This category addresses a variety of features,
including bill of material types, computer-aided design
(CAD) integration, tool management, work orders, and so
on.
Data Input and Cost Distribution
Inventory information drives not just the shipping and
receiving process, but also the distribution of those
costs to various departments and activities.
Receiving Activities
This
series of features highlights the receiving process and
its many component activities.
Shipping and Withdrawal Activities
Once
an order has been received, the objective of the
exercise is to ship the goods to the customer as quickly
and efficiently as possible. In some instances, the
shipping is internal only, with goods being sent to a
production line. This category of features traces each
of the steps necessary to get material where it needs to
go.
Financial Reports
Once
data has been input into inventory, users will probably
need to review slices of that data to determine if costs
are in line, where costs are being incurred, and how
those costs compare against other benchmarks.
6. Job and
Project Costing
Job Initiation
The
process of setting up a job is similar to setting up any
other master file. First you have to define system
defaults. Then you define how the system is going to
work. Finally, you define the jobs themselves.
Data Input and Cost Distribution
Once
a job has been launched, cost information will flow into
it either directly or from other applications, such as
payroll, accounts payable, and inventory. The key to the
success of any job-related organization is allocating
costs to jobs accurately and in a timely manner. Once
the actual costs have been posted to a job, managers can
control that job and bill for the work done.
Job Control
Small jobs are relatively easy to control. Larger jobs
may be so complex that several people may act as
managers. In cases like this, it is very easy to lose
track of costs and labor. This category covers some of
the support a business management system can provide.
Cost Analysis and Reports
While it is important to post all costs to jobs, it
requires some degree of study to make sense of this
information. This category covers some of the activities
and information managers may need to help them control
each job.
Job Invoicing
Collecting cost information is the first and most
important step, but if those costs are not billed
properly, then all control efforts go to waste.
7. Fixed
Assets
Equipment Files
Equipment files perform the same function as master
files for customers, employees, etc.
Cost Calculation and Distribution
Once
an asset has been acquired, its acquisition cost must be
amortized over a period of years. This category covers
functions that control that process.
Reports
Users need to access reports that analyze depreciation.
This category covers such features as cost distribution
reports, maintenance cost analysis, and detailed fleet
maintenance analysis.
8. Order
Entry
Order Entry (Set Up)
Order entry is not just about taking orders and
subsequently shipping goods. There are many other
activities you need to consider when you set up an order
entry system. This category covers some of those
functions and activities.
Order Receipt
The
process of receiving an order can be simple or it can be
complex, depending on the nature of the order, how it is
recorded, and the industry in which you’re operating.
This category covers various aspects of the order
receipt process.
Order Tracking
To
assume that once an order has been received is a
mistake. Anything can happen to prevent an order from
being shipped or delivered on time. This category covers
functionality that help users track orders from the
moment they’re placed to the moment they’re delivered.
Shipping
The
process of actually getting a shipment out of the door
can be complex as well as costly. This category covers
some of the activities that can be enhanced by a well
designed business management system.
Invoicing
Once
a shipment has been dispatched, invoices should be
printed as soon as possible. This category addresses the
procedures supported by a business management system.
Reports
Reports coming from the order entry system should help
you get shipments out the door efficiently and on
time—and also learn where improvements can be made.
9.
Budgeting
Budgeting (General)
This
category covers features relating to the budgeting
process.
Review Process
Before a new budget can be created, users should review
the results from the previous year (and earlier). This
may give them trend information that will be useful when
establishing a new budget.
Construction of New Budget
The
actual process of constructing a new budget can be
fairly simple or very complex, depending on the nature
of your business, as well as your inclination to split
the budget into smaller pieces.
10.
Manufacturing
This
category includes features for
·
product
costing
·
master
production scheduling (MPS)
·
material
requirements planning (MRP)
·
capacity
requirements planning (CRP)
·
shop floor
control
·
quality
control
11.
Multinational Accounting
This
category includes features for:
·
installation and support
·
basic
information
·
currency
rate tables
·
transaction
entry
·
gain/loss
reporting
·
financial/management reporting
A
comprehensive RFP will also include general considerations,
including reseller and value-added reseller (VAR) channels
and industry-specific modules. It should also address
technology-related information, such as technical
requirements, control and audit features, and operational
functionality.
We hope
you find this reference guide useful. For more information
on accounting software features and functions, please visit
our
Accounting
Software Comparison page.
Republished with permission from Technology Evaluation Centers
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